Where can I find out more about Love Metalicus?
Below are some Frequently Asked Questions and answers regarding Love Metalicus:
How do I get a Love Metalicus card?
You can sign up in store or online at www.metalicus.com. If you sign up in store you will receive your loyalty card & voucher on the spot in store.
If you sign up in store, the voucher is valid for 4 weeks, from the next day, on your next transaction.
If you sign up online, a card and voucher will be mailed out to you within 2 weeks from the date of sign up.
What if I live overseas?
You must be an Australian resident to become a member of Love Metalicus.
What if I have lost my card?
If you have lost your card please go into any Metalicus retail or Metalicus Myer store to have another one issued.
I don't have or want to give out my email address
To be a member of Love Metalicus you are required to provide a current email address.
This is a condition of membership. We need to be able to notify you of any rewards, previews, special offers or invitations.
Anyone can get a free email address at www.gmail.com, www.hotmail.com or www.yahoo.com
I don't have or do not want to give out my mobile phone number
You don’t have to! This is optional. Sometimes we may need to contact you regarding your membership, so a phone number will assist us greatly. However, we do understand if you don’t want to provide your phone number.
How do I let Metalicus know when my details have changed?
This is very important, especially if your email address changes. You can either go into a Metalicus Retail or Metalicus Myer store and update your details with a team member at the counter. Alternatively the easiest way to update your details is to log onto www.metalicus.com and change your details via the Love Metalicus Login page. Please click on the lost password link if you cannot remember your password and a temporary one will be sent to your nominated email address.
How do I make purchases with my Love Metalicus Card in store?
Simply present your Love Metalicus card at the beginning of the transaction, the team member will scan your card and record the sale against your account.
Can I use my Love Metalicus card in all Metalicus stores?
Yes, you can. You can use your loyalty card in all Metalicus retail and Myer Metalicus stores.
Will my purchases appear on the member website?
No, online purchase history is not available online or in store.
How will I be notified of any bonuses?
Rewards are given to customers who shop with Metalicus regularly using their member card, these bonuses can be issued at any time for a variety of reasons. So keep an eye on your Inbox and the post!
If I return an item will it be taken from my purchase history?
Yes, once an item is returned it is removed from your purchase history and will not be included in qualifying you for any rewards.
Does purchasing a gift card go towards my purchase history?
No.
How long after receiving my $50 sign up voucher can it be used?
You can use your $50 sign up voucher on the following day, after receiving it.
The voucher is valid for one month only.
Can I redeem my Love Metalicus $50 sign up voucher in all Metalicus stores?
Yes, you can. You can use your $50 sign up voucher in any Metalicus retail or Myer Metalicus store.
Receiving emails from Love Metalicus
Please check your Junk folder to ensure that Metalicus emails are not being classified as ‘Junk’ emails. You will need to mark these as ‘safe’ to ensure they continue to go straight to your Inbox.
Terms & Conditions
A full list of Terms & Conditions for the Love Metalicus program can be found here http://www.metalicus.com/terms-and-conditions