Within Australia, Metalicus sends parcels via the Australia Post Express service so please allow 1-2 business days for delivery.

A signature is required upon delivery so please select an address where someone is available during business hours to receive your purchase. If for some reason your parcel cannot be delivered, a card will be left and you will then be required to pick up your parcel at the designated Australia Post Office marked on the card. Once the order has been dispatched, your tracking details will be emailed to you. Our distribution centre is located in Melbourne, and is closed on weekends and public holidays.

Please note that some orders may be fulfilled from multiple warehouses or stores and therefore may arrive in multiple deliveries. As the customer you will not be charged for additional deliveries.

For more information on delivery times and full terms and conditions of this service, see the Australia Post website.

For international orders, we send our parcels via DHL Express. We charge a flat rate of $9.95 for orders to New Zealand; please allow 3-5 business days for delivery. For all other international orders we charge a flat rate of $25; please allow 5-10 business days for delivery. For any parcel shipped outside of Australia, you as the recipient will be liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs upon arrival.

Metalicus will not be held liable or responsible for any delay or failure on the part of our chosen third party delivery providers.

Delivery destination, cost and estimated timeframes.

Destination Timeframe AUD
Australia Free Express Shipping on orders over $100 - please note there may be delays during sale and holiday periods 1-2 business days* Free
Australia Express Shipping on orders under $100 1-2 business days* $9.95
New Zealand 3-5 business days $9.95
International (outside Australia and New Zealand) 5-10 business days $25.00**

*Delivery timeframes are based on those provided by Australia Post

**Please note the International delivery fee of $25.00 excludes taxes and duties.

The above delivery times are reflective of orders dispatched from our distribution centre. In the instance where we need to source your item(s) from one of our retail stores, please allow an additional 2-3 business days on top of the estimated delivery time.